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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Other Features
Using LifeGuard OTA for Upgrading Firmware on Zebra Devices
Upgrade Firmware on Zebra Devices with LifeGuard OTA

Welcome to SOTI MobiControl 15.4 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all of the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, macOS, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Glossary
Notices

Upgrade Firmware on Zebra Devices with LifeGuard OTA

Before you begin

Register a Zebra LifeGuard OTA account for your SOTI MobiControl instance. For procedure, see Register Zebra LifeGuard OTA Account.

Enroll your Zebra devices into the LifeGuard OTA upgrades. For procedure, see Enroll Zebra Devices for LifeGuard OTA Firmware Upgrades.

About this task

To upgrade firmware on a Zebra device:

Procedure

In the console, find the required device or devoice group and select Upgrade Firmware from the Device Actions menu to display the Upgrade Firmware dialog box (see Upgrade Firmware (Zebra OTA)).
In the dialog box the selected devices are grouped based on their model and current firmware version.
From the Target Firmware drop-down list, select the required firmware version for each of the device groups.
Click Upgrade Firmware.
The upgrade starts.
Optional: Monitor the upgrade status in the Device Information panel, under the Firmware Upgrades section of the Device Details tab.
If the firmware on the selected devices is upgraded as requested, a success message appears. If any of the selected devices fail to upgrade as requested, a warning message appears at the bottom of the dialog box. You can expand it to see the failure details.