Resetting MGPA Accounts
Before you begin
Set up at least two Enterprises for Managed Google Play Accounts in SOTI MobiControl.
About this task
Note: If you change the enterprise binding of a device, it will delete any existing Managed Google Play accounts and add a new account.
To change the enterprise binding of a device and add a new account to a device:
Procedure
- In the Devices view, select the devices whose enterprise bindings you want to change.
- On the Device Actions menu bar, select More > Reset Account.
- Select an Enterprise Binding from the dropdown list.
- If applicable, expand the warning message at the bottom of the dialog box to see why you can't reset the accounts on some devices.
- Select Reset Account.
Results
The enterprise binding will be changed on selected devices. Previously existing accounts are deleted and replaced by accounts for the new enterprise binding.