Updating Android Device Plugins on Devices

Before you begin

Download the latest versions of the applicable SOTI MobiControl device plugins to your SOTI MobiControl database. See Updating Android Device Plugins in the SOTI MobiControl Database for instructions.

About this task

To install the latest SOTI MobiControl device plugins on your devices:


  1. Specify which networks your devices can use to download the device plugin.
    • If adding a device plugin to a single device, click on the device where you want to install a plugin to open its Device Information panel.
    • If adding device plugins to multiple devices within a single device group, right-click on the device group within the devices where you want to install plugins, click Advanced Configurations.
  2. Under the Advanced Configurations section, click More > Edit beside the Agent and Plugin Upgrade Settings entry.
  3. Enable the networks over which you want to permit devices to download plugins and click OK to save your settings. Close the Group/Device Information panel.
  4. Select any devices whose plugins you want to update and in the Device Actions menu bar, click More > Update Device Plugin. If a warning message appears at the bottom of the dialog box, click it to see why some of the selected devices will not allow plugin updates.
    You cannot perform Update Device Plugin at the device group level. Use the select all button if you want to update the device plugins for all devices in a group.
  5. Click Update Device Plugin.
    This action will perform a device agent restart as part of the new device plugin installation.