Manage Android Agents and Plugins

Use the Manage Android Agents and Plugins dialog box to download new Android device agents and device plugins to the SOTI MobiControl database. Within this dialog, you can also update existing agents and plugins with newer versions.

The process for adding and updating Android device agents in your SOTI MobiControl database is split into several steps to facilitate testing new device agents and plugins on your devices before pushing them to your entire deployment.

Begin by adding (or updating) devices agents or plugins to your SOTI MobiControl database. Adding a device agent or plugin at this point will not download it to your devices. You can also choose to download the .apk to your computer and sideload it onto a device to test it.

After you've ensured there are no issues, you can use the Update Compatibility button to designate earlier versions of the device agent as outdated and then use an Upgrade Agent device action to push the update to the rest of your devices.

Device agents and device plugins are managed through separate tabs within the Manage Android Agents and Plugins dialog box. Actions on one tab will not affect the other. Always check that you are on the correct tab.

Device agent and device plugin tabs in Manage Android Agents and Plugins dialog box.
Note: There is no "Android Enterprise" plugin. Instead, select the manufacturer of the device for devices enrolled with the Android Enterprise agent.
Search Manufacturer Name Enter the name of the manufacturer whose device agents or plugins you want to review. Use the search field in combination with the filter dropdown list to refine your results.
[Filter] dropdown list. Use this dropdown list to filter the displayed device agents or plugins.
  • Choose All to see all possible manufacturers and their device agents or plugins.
  • Choose Out of date to see only those device agents or plugins where a newer version is available for download.
  • Choose Up to date to only see device agents or plugins where the latest available version is already installed on the SOTI MobiControl database.
  • Choose Pending Compatibility to only see device agents or plugins who have the latest version installed on the SOTI MobiControl database but whose compatibility has not been switched to only include the latest version. That is, devices currently running previous versions of the device agents or plugins are still deemed acceptable and won't be forced to update.

    Pending Compatibility is not applicable for device plugins
Latest Version Number Click the version number in the Latest Version column to download the .apk file to your local computer.
Add Click to download the selected device agent or plugin to the SOTI MobiControl database.
Update Click to replace the device agent or plugin currently installed on your SOTI MobiControl database with the latest version.
Update Compatibility Click to set all previous versions of the device agent or plugin as incompatible and outdated. Existing devices will display a warning to update their agent and newly enrolled device will automatically enroll with the latest version.
Add Selected Downloads all the selected device agents or plugins to the SOTI MobiControl database.