Changing the Passcode on a Device

About this task

To reset the passcode of a device:


  1. Select the device(s) whose passcode you want to reset and click the Reset Passcode icon in the Device Actions menu bar.
    Click the More menu button to see the full device actions list.
  2. In the Reset Passcode dialog box, enter the new passcode in the New Passcode field.
    Passcodes must be at least four characters in length.
  3. If applicable, click the warning message at the bottom of the dialog box to see why SOTI MobiControl cannot reset the passcode on some of the selected devices.
  4. Click Reset Passcode.