Using Device Information Snapshots

About this task

You can view a snapshot of device information, including device status, battery life and memory usage, in the About the Device Snapshot page.

Procedure

To display the device snapshot page:
  1. Locate and open the incident that refers to the device whose information you want to view.
  2. In the Association panel, click the Device Snapshot button icon.

Results

The device information displays in the About Device snapshot page.