Updating the Software Version

About this task

Use the following procedure to update SOTI Connect to a newer version.
Important: When updating SOTI Connect, you must update sequentially. For example, to upgrade from SOTI Connect 2.3 to SOTI Connect 2.4, first update to SOTI Connect 2.3.1 and then update to SOTI Connect 2.4.

The following table shows the allowed upgrade sequences:

Current version Target version
2024.1 2024.2
2024.0 2024.1
2.5.1 2024.0
2.5.0 2.5.1
2.4.2 2.5.0
2.4.1 2.4.2
2.4 2.4.1
2.3.1 2.4
2.3 2.3.1
2.2 2.3
2.1 2.2
2.0.1 2.1
2.0 2.0.1
1.3 2.0
1.2 1.3
1.1.2 1.2
1.1.1 1.1.2
1.0 1.1.1

Procedure

Performing the upgrade:
  1. Extract the SOTI Connect installation package (.zip file) to a temporary folder.
  2. Double-click the installer (SOTI Connect Installer.exe) and confirm that you want to allow it to make changes to your system.
  3. In the SOTI Connect Setup Wizard, select Update existing Connect components to a newer version, then select Next.
    SOTI Connect install wizard with Update Existing Installation selected
  4. View the list of SOTI Connect components to upgrade, then select Next.
    SOTI Connect install wizard showing list of installed components
    Note: You cannot add or remove components from an existing installation with this procedure. See Adding Components to an Installed SOTI Connect for instructions on adding components. See Uninstalling SOTI Connect for uninstallation instructions.
  5. Follow the instructions in the wizard to complete the update process.

Results

You have updated SOTI Connect.