Removing Personal Data

About this task

SOTI Connect enables you to remove all personal data for a deleted user, leaving just the anonymous user ID in the system.

This is a requirement of the European Union General Data Protection Regulation (GDPR).

To remove all personal data for a deleted user:


  1. On the menu bar, click the main menu button and select Global Settings.
    The Global Settings view opens.
  2. In the left pane, click Privacy.
  3. In the right pane, select the deleted user whose personal data you want to remove from SOTI Connect.
  4. Click Remove Data.


All of the deleted user's personal data has now been removed from SOTI Connect.