Obtaining Device Logs

About this task

You can view and download device logs from the Device Information's Device Logs tab.

Procedure

  1. Click a device to view its Device Details.
  2. Click the Device Logs tab.
  3. If no device logs appear in the tab, click Retrieve Device Logs in the main screen:

    Retrieve device logs screen

  4. When the logs appear in the tab, click the More button beside the device log you want to download and select Download:
    Download logs selection