Set Up Outbound SOTI Cloud Link Agent for SOTI MobiControl

Before you begin

Disconnect and uninstall any pre-existing SOTI Cloud Link Agent installations.

Email SOTI technical support to begin the preparation of your SOTI MobiControl cloud tenant for SOTI Cloud Link Agent. After the tenant is ready, you receive a confirmation email.

About this task

Important: Outbound SOTI Cloud Link Agent is only supported on SOTI MobiControl 15.2 or later. If you are running an earlier version of SOTI MobiControl, you must either upgrade your SOTI MobiControl instance or use the Inbound SOTI Cloud Link Agent.
Note: If you are using SOTI Identity for user management in SOTI MobiControl, perform the steps in Set up Inbound SOTI Cloud Link Agent for SOTI Identity instead.

However, you cannot use Lightweight Directory Access Protocol (LDAP) users pulled into SOTI MobiControl through SOTI Identity for device enrollment. If you want to use LDAP for device enrollment, complete both this procedure and Set up Inbound SOTI Cloud Link Agent for SOTI Identity.

To configure the SOTI Cloud Link Agent for SOTI MobiControl, do the following steps:

Procedure

  1. Download the installer for outbound from the SOTI Downloads page.
  2. Run the installer.
    1. Select Next to start the wizard.
    2. Read the end-user license agreement and select I accept the terms in the license agreement. Select Next.
    3. Enter the file path where you want to install SOTI Cloud Link Agent. Select Next.
      The default installation folder is C:\Program Files\SOTI\CloudLink\.
    4. Select Install to begin the installation.
    5. Select Finish after the wizard installs the SOTI Cloud Link Agent on your computer to close the wizard.
Configure SOTI Cloud Link Agent
  1. In the SOTI MobiControl console, open the main menu and select Global Settings > MobiControl Services > Cloud Link Agents.
  2. Select Add to open the Create Cloud Link Agent wizard.
  3. Enter a name for the SOTI Cloud Link Agent.
    Note: This name appears in the SOTI MobiControl console.
    Note: Names may contain alphanumeric characters and the following special characters: - or _.
  4. Select Add.
  5. Select Copy to copy the configuration details needed to set up a SOTI Cloud Link Agent. Paste the configuration details in a text editor as well.
  6. Open the SOTI Cloud Link Agent Administration Utility (see Outbound SOTI Cloud Link Agent Administration Utility).
    The default location of the SOTI Cloud Link Agent is C:\Program Files\SOTI\CloudLink\CloudLinkAdminUtility.exe
  7. Select Add to open the Add Connection dialog box.
  8. Paste the configuration strings you copied from the console into the Configuration field, then select Add.

Results

You have set up an outbound SOTI Cloud Link Agent for SOTI MobiControl.