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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Other Features
Managing Device System Updates
Enrollment Policies
Firmware Management
The firmware management enables you to set up and control firmware updates for Samsung devices based on your preferred Android OS provisioning conditions. Deploy the Samsung Knox E-FOTA client to configure and manage firmware updates for Samsung devices efficiently.

Welcome to SOTI MobiControl 2025.0 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
What's New in SOTI MobiControl
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
- About the SOTI MobiControl Console
- Managing Users
- Managing Devices
- Managing Configurations
- Managing Applications
- Managing Data
- Monitoring Devices
- Troubleshooting Device Issues
- Generating Reports
- Managing System Settings
- Other Features
  - Using Macros in SOTI MobiControl
  - Using the Self Service Portal
  - Sending Scripts to Devices
  - Using Enterprise Resource Gateway Servers
  - Sending StageNow Profiles to Zebra Devices
  - Using LifeGuard OTA to Upgrade Firmware on Zebra Devices
  - Using Windows Companion for SOTI MobiControl
  - Managing Device System Updates
    - Updating the Operating System of Apple Devices
    - Updating the Operating System of Linux Devices
    - Controlling System Updates on Android Plus Enterprise Work Managed Devices
    - Samsung Knox E-FOTA
      This section provides information on configuring Samsung Knox E-FOTA policies to manage firmware updates of Samsung devices on your SOTI MobiControl environment.
    - Enrollment Policies
      - Enrollment Policy Wizard
      - Add Devices Rules
      - File Sync Policies
      - Device Relocation Policies
      - Data Collection Policies
      - Telecom Expense Management Policies
      - Firmware Management
        The firmware management enables you to set up and control firmware updates for Samsung devices based on your preferred Android OS provisioning conditions. Deploy the Samsung Knox E-FOTA client to configure and manage firmware updates for Samsung devices efficiently.
        Samsung Knox E-FOTA
        This section provides information on configuring Samsung Knox E-FOTA policies to manage firmware updates of Samsung devices on your SOTI MobiControl environment.
  - Branding the Login Page
  - Branding the Administrative Console
  - Changing the Windows Edition of Windows Modern Devices
  - Audit Events for SOTI MobiControl
  - Audit Events for Android Devices
  - Audit Events for iOS
  - Configuring Samsung Knox E-FOTA
  - Uploading Samsung Devices to Knox E-FOTA
- SOTI MobiControl Console Reference
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on the following platforms:
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Firmware Management

The firmware management enables you to set up and control firmware updates for Samsung devices based on your preferred Android OS provisioning conditions. Deploy the Samsung Knox E-FOTA client to configure and manage firmware updates for Samsung devices efficiently.

This section has information for the following:

Samsung Knox E-FOTA