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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Troubleshooting Device Issues
Using Remote Control
Remote Controlling macOS Devices

Welcome to SOTI MobiControl 15.4 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all of the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, macOS, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Glossary
Notices

Remote Controlling macOS Devices

About this task

SOTI MobiControl comes with a predefined profile named Remote Control for macOS that enables you to remote control a macOS device. This profile is assigned by default to devices in the My Company device group or any group under it.

To remote control a macOS device:

Procedure

Ensure that the macOS device is enrolled in SOTI MobiControl and is updated with the latest macOS agent.
If the macOS device is not in the My Company device group or any group under it, assign the Remote Control for macOS profile to the macOS device you want to remote control.
On the macOS device, the user must grant permission for SOTI MobiControl to perform screen recording.

Results

You should now be able to remote control the macOS device.