Updating Android Device Plugins in the SOTI MobiControl Database

About this task

To download the latest Android SOTI MobiControl device plugins to your SOTI MobiControl database:

Procedure

  1. Select Global Settings from the main menu.
  2. From the Settings tree on the left, select Android > Device Agent and Plugin to display the Device Agent and Plugin page (see Device Agent and Plugin Page.
  3. Use the page's controls to update the device plugin (replace the current version with the latest available one):
    Filter Select an option from the dropdown list to filter the displayed device agents or plugins:
    • All to see all possible manufacturers and their device agents or plugins
    • Out of date to see only those device agents or plugins where a newer version is available for download
    • Up to date to only see device agents or plugins where the latest available version is already installed on the SOTI MobiControl database
    • Pending compatibility to only see device agents that have the latest version installed on the SOTI MobiControl database but whose compatibility has not been switched to only include the latest version. That is, devices currently running previous versions of the device agents are still deemed acceptable and won't be forced to update.

      Pending compatibility is not applicable for device plugins
    Added Agents and Plugins Enter at least two characters of the name of the manufacturer whose device agents or plugins you want to see, then press Enter. Use this search field in combination with the Filter dropdown list to filter your results.
    Add Click this icon to display the Device Agent and Plugin dialog box where you can select an agent or plugin to add to the SOTI MobiControl database (see Device Agent and Plugin Dialog Box).
    Manufacturer The agent or plugin manufacturer.
    Device Model The model of the device the agent or plugin is intended for.
    Type Agent or plugin.
    Local Ver. The currently deployed version of the agent or plugin.
    Latest Ver. The latest available version of the agent or plugin. Click to download the latest version to your computer.
  4. Click Save.
  5. Optional: In the Latest Version column, click the version number to download a copy of the .apk file to your computer. You can sideload it onto a few Android devices to test the version with a limited number of devices before pushing it to the rest of your devices.

Results

You now have the latest version of the device plugin in your SOTI MobiControl database. To update your devices, see Updating Android Device Plugins on Devices for instructions.

Example