Renewing the SOTI MobiControl Root Certificate

About this task

The SOTI MobiControl Root certificate is automatically generated during the installation of SOTI MobiControl and lasts one year. You must renew it every year to maintain an uninterrupted connection between your devices and SOTI MobiControl. Do not renew the certificate more than necessary as needless renewals can cause device connection issues.

To generate a new SOTI MobiControl Root Certificate:


  1. Open the SOTI MobiControl Administration Utility and choose Certificates from the menu on the left side of the window.
  2. Under the Root Certificate Management section, select the SOTI MobiControl Root entry and click Generate to save the certificate to your computer.
  3. A prompt may appear that warns you against generating a new certificate if the current one is still valid. Click Yes to continue.
  4. Click OK once the new certificate has finished generating. SOTI MobiControl will restart its services.