Welcome to SOTI MobiControl 15.0 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about how to use the SOTI MobiControl console to perform device management tasks.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, macOS, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Configuring SOTI Cloud Link Agent
This section provides information about how to set up and configure the SOTI Cloud Link Agent for your deployment.
SOTI MobiControl Tutorials
This section provides tutorials on how to perform various tasks in SOTI MobiControl.
Glossary
Notices

Feature Control: Android Enterprise

Use this dialog box to configure individual device features.

Device Functionality

Features


Allow Camera	When enabled, device user can use the camera. Note: If disabled, all apps in the Work profile are prevented from launching the camera Android OS compatibility: 6.0 or later. Available on Managed Profile only.
Allow Screen Capture	When enabled, device users can save images or recordings of the device's display.
Allow Factory Reset	When enabled, device users can erase all applications, settings and data from the phone's internal storage. Available on Managed Device only.
Allow Safe Boot	When enabled, devices can be rebooted into safe boot mode. All third-party software is disabled in safe boot. Android OS compatibility: 6.0 or later. Available on Managed Device only.
Allow Smart Lock	When enabled, device users can use Smart Lock on Android which allows devices to unlock without a password when they are within 'safe' places that the device user sets. If the Allow All Keyguard Features feature control option is enabled, Allow Smart Lock is automatically enabled too. Android OS compatibility: 6.0 or later. Available on Managed Profile only.
Allow SMS	When enabled, the device can send and receive SMS. Available on Managed Device only.
Stay Awake while Charging	Determines who controls if the device remains awake while it is charging. Allow User to Configure: Device user can decide if device stays awake or goes to sleep while it is charging Disable: Device goes to sleep while it is charging (the device user can wake it up) Enable: Device stays awake while it is charging (and device user cannot put it sleep) Available on Managed Device only
Allow Status Bar	When enabled, the status bar can be expanded to view the details of device notifications. Android OS compatibility: 6.0 or later. Available on Managed Device only.
Allow Keyguard Camera	When enabled, the device user can launch the camera app from the lock screen. If the Allow All Keyguard Features feature control option is enabled, Allow Keyguard Camera will be automatically enabled too. Available on Managed Device only.
Allow Microphone	When enabled, the device user can use the device microphone to record audio. Available on Managed Device only.
Allow Airplane Mode	When enabled, device users can turn on Airplane mode on the device. Requires Android 9.0 or later on Managed Devices.
Allow Ambient Display	When enabled, device users can turn on the Ambient Display feature. Requires Android 9.0 or later on Managed Devices.
Allow Device Volume	When enabled, the volume settings are visible to and changeable by the device user. Requires Android 9.0 or later on Managed Devices.
Allow Printing	When enabled, device users can use the device's printing capabilities. Requires Android 9.0 or later on Managed Devices.

Settings


Allow Certificate Management	When enabled, device users can modify stored Credentials (Certificates) in the device's settings. Available on Managed Device only.
Allow App Management	When enabled, device users can modify or uninstall apps (and app data). This includes disabling the ability to force close an app, clear app data, app caches, and app default launch settings. Available on Managed Device only.
Allow Outgoing Cellular Phone Calls	When enabled, device users cannot initiate outbound calls. Internet or Voice-over-IP (VOIP) are not blocked. Available on Managed Device only.
Allow Location Sharing for Work Profile	When enabled, Location Sharing is permitted for all Managed Profile apps. Apps running in the Work profile will be unable to use device location information. Available on Managed Profile only.
Allow Skip App First Use Hints	When enabled, when a supported app launches for the first time, it will skip any introductory hints or tutorials.
Location Accuracy	Determines the accuracy of the location reporting data and who controls that accuracy. Allow User to Configure: Device user sets the level of accuracy for the location reporting of their device Disable: Location Services are turned off for the entire device and device users are unable to switch it back on High Accuracy: Location services are set to "High Accuracy Mode" and use GPS, WiFi, and Cellular Network for location data. Device user cannot modify the setting GPS Only: Location services are set to "Device only" mode and uses GPS for location data. Device user cannot modify the setting Battery Saving: Location services are set to "Battery Saving" Mode" and uses WiFi and Cellular networks for location data. Device user cannot modify the setting Available on Managed Device only
Allow Date Time Management	When enabled, device users can modify the date time, and timezone settings on the device. Available on Managed Devices running Android 9.0 or later.
Allow Screen Timeout Management	When enabled, device users can configure screen timeout settings on the device. Available on Managed Devices running Android 9.0 or later.
Allow Brightness Configuration Management	When enabled, device users can configure brightness settings on the device. Available on Managed Devices running Android 9.0 or later.

Connectivity

Network Connections


Allow Tethering Management	When enabled, device users can modify their device's tethering (sharing a mobile device's data connection with another device) settings. Available on Managed Device only.
Allow Bluetooth Management	When enabled, device users can modify their device's Bluetooth settings. Available on Managed Device only.
Allow WiFi Management	When enabled, device users can modify WiFi configurations in their device's settings. Available on Managed Device only.
Allow VPN Management	When enabled, device users can modify their device's VPN settings. Available on Managed Device only.
Allow Network Settings Reset	When enabled, device users can reset their network configurations from their device's settings. Android OS compatibility: 6.0 or later. Available on Managed Device only.
Minimum WiFi Security Level	Set the minimum Wi-Fi Security Level that the device can connect to. For example, if you set the minimum Wi-Fi security level to WPA, the device will not be able to connect to a WEP network. Available on Managed Device only.
Data Roaming	Determines who controls the data roaming settings on the device. Allow User to Configure: Device user can choose whether to turn on or off data roaming on the device Disable: Data roaming is disabled on the device and device user cannot turn it back on Enable: Data roaming is enabled on the device and device user cannot turn it off Available on Managed Device only.
Bluetooth	Determines who has control over the Bluetooth setting of the device. Allow User to Configure: Device user can switch Bluetooth setting on or off Disable: Bluetooth is disabled on device and device user cannot enable it Enable: Bluetooth is enabled on device and device user cannot disable it Available on Managed Device only.
WiFi	Determines who controls the WiFi connection. Allow User to Configure: Device user can switch networks and turn WiFi connectivity on and off Disable: WiFi connectivity is completely disabled Enable: WiFi connectivity is active but cannot be turned off by the device user Available on Managed Devices only

Security

Security Options


Allow All Keyguard Features	When enabled, device users can use keyguard features on the lockscreen. Keyguard features include fingerprint authentication, viewing of notifications, smart lock access and camera access. Enabling Allow All Keyguard Features will automatically enable the other keyguard feature control options. Available on Managed Device only.
Allow Fingerprint Authentication	When enabled, device users can use Google's fingerprint authentication framework to secure their devices. If the Allow All Keyguard Features feature control option is enabled, Allow Fingerprint Authentication will be automatically enabled too. Android OS compatibility: 6.0 or later. Available on Managed Profile only.
Allow All Keyguard Notifications	When enabled, all notifications on secure lock screens are visible. If the Allow All Keyguard Features feature control option is enabled, Allow All Notifications will be automatically enabled too. Available on Managed Device only.
Allow Account Creation	Specify whether device users can add new accounts to the device. Choose an option from the dropdown list All: allows the creation of any type of account, Google accounts included All Accounts except Google Account: allows the creation of non-Google accounts No Accounts: prevents device users from creating any new accounts on the device This does not remove any existing accounts from the device. All is selected by default.
Allow Doze Mode	When enabled, allows the device to restrict the SOTI MobiControl Android agent for battery optimization. Note: Disabling this option negates any battery optimizations provided by doze mode and will use additional battery power to stay connected.
Always On VPN	Direct all network traffic on the device through a specified VPN. Enter the package name of the VPN app.
Allow All System UI	When enabled, system UI alerts appear to device users. This includes toast messages, phone activities (including priority) system alerts, system errors and system overlays. Available on Managed Devices only.
Allow Verify Apps Enforcement	When enabled, the device user can change the Scan device for security threats option within the Play Protect settings of the Google Play Store.
Perform SafetyNet check on Device Check-in	When enabled, the SafetyNet check is performed on the device at every device check in, in addition to once daily.

Data Protection


Allow Copy/Paste between Work and Personal	When enabled, device users can copy text or images between the Work and Personal profiles. Available on devices with work profiles only.
Allow Sensitive Notifications	When enabled, notifications from Android Enterprise Apps display all their details when they appear on secure lock screens. If the Allow All Keyguard Features feature control option is enabled, Allow Sensitive Notifications will be automatically enabled too. Android OS compatibility: 6.0 or later. Available on Managed Profile only.
Allow Uninstallation of Managed Applications	When enabled, device users can uninstall any managed applications.
Allow Third Party Input Methods	When enabled, device users can enable additional third-party input methods such as keyboards on their devices.
Allow Caller ID Information for Work Profile Contacts	When enabled, device user can see Caller ID information for calls from contacts saved within the Work profile.
Allow Installation from Unknown Sources	When enabled, device users can install apps that are not from the Google Play store. Available on Managed Device only.
Allow Multi-User Control	When enabled, device users can add secondary users or remove previously added secondary users. Available on Managed Device only.
Allow Mounting Physical External Media	When enabled, device users can mount physical external media (including SD cards) to their devices. Available on Managed Device only. Note: This does not disable external media through the device's charging port. To accomplish that, use Allow USB File Transfer and USB Storage.
Allow Sharing from Work to Personal Profile	When enabled, device users can use an app's Share function to share between apps on the Work profile to apps on the Personal profile. Android OS compatibility: 5.1.1 or later. Available on Managed Profile only.
Allow Outgoing NFC	When enabled, devices users can use NFC to send data (only applies to apps in the Work Profile). Available on Managed Profile only.
Allow Bluetooth Contact Sharing	When enabled, device users can use Bluetooth to share contact information. Android OS compatibility: 6.0 or later. Available on Managed Profile only.
USB Debugging	Determines who controls the device's ability to enter USB Debugging Mode. Allow User to Configure: Device can enter and exit USB Debugging Mode at will Disable: Device user can never enter USB Debugging Mode Enable: Device use can enter USB Debugging Mode Available on Managed Device only.
Allow USB File Transfer and USB Storage	When enabled, device users can transfer data using a USB connection or save to a USB storage device. This option is enabled by default. Available on Managed Device only.