Generating a Diagnostic Report
About this task
To generate a diagnostic report of your SOTI MobiControl instance. The diagnostic file contains application logs and system information valuable for troubleshooting purposes.
Procedure
- Click the ? button in the upper right corner of the SOTI MobiControl console and select Generate Diagnostic Report.
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In the Generate Diagnostic Report dialog box, click Generate.
The diagnostic file is located at C:\ProgramData\SOTI\DebugReport.zip .
- Click Close when you are finished.