Connection Settings

Use the Connection Settings dialog box to configure connections between the SOTI MobiControl device agent and the deployment server.

Note: Settings may differ depending on the selected device family.

Connection Mode

Specify the type of connection to be established between the device agent and the deployment server: persistent, scheduled, or manual.

Persistent Select this option to have the device agent maintain a persistent connection with the deployment server. This is the recommended connection mode for most installations.
Scheduled Select this option to have the device agent connect with the deployment server only at scheduled times. Click Add to add an entry to the schedule list, Edit to edit the selected entry in the list, or Delete to delete the selected entry from the list.

The scheduled connection times must take into account the device update schedule and the file synchronization schedule, since device updates and file synchronization can occur only while the device agent is connected to the deployment server.

See Add Schedule Entry for more information.

Manual When you select this option, the device agent will never automatically attempt to establish a connection with the deployment server. Instead, connections must be initiated manually by the device user.
Do not connect via cellular data network (e.g. GPRS) When enabled, the device agent will not attempt to connect to the deployment server if the only available connection is a cellular data network.
Connect only when no cellular voice call is in progress When enabled, the device agent will not attempt to connect to the deployment server if there is a cellular voice call in progress.

Connection Retry Interval

Specify the time interval (number of seconds) after which the device agent will reattempt to establish a connection with the deployment server, in the event that the initial connection attempt failed.

If the device will be disconnected from the deployment server for long periods, you should set this value high to prevent battery drain.

Log File Management

Specify the minimum and maximum size of log files on the device, and whether to enable logging of debug information. Once a log file grows beyond the specified maximum size, it is reduced to the specified minimum size by purging older entries.

Minimum Size The size the log file is to be reduced to when the maximum size is exceeded. The reduction is accomplished by purging older log entries.
Maximum Size The maximum size of the log file. Once the log file exceeds this size, it will be reduced to the minimum size by purging older log entries.
Enable Debug Logging On Device Enables event logging on the device. All SOTI MobiControl-related activity and events will be written to a log file. The log file can provide vital information to support staff in diagnosing and resolving any issues that might have been reported for the device with respect to SOTI MobiControl.
Note: The device may operate more slowly with this option selected.

Click the Advanced button to configure GPS and other advanced settings.