Installing the APNS Certificate

About this task

Note: Disregard this procedure if you have already installed the APNS certificate during the initial setup of SOTI MobiControl.

To install the Apple Push Notification Service (APNS) certificate to SOTI MobiControl using the SOTI MobiControl console:

Procedure

  1. On the All Platforms tab, select the Servers tab.
  2. Under the Global Settings, click the wrench icon beside Apple Push Notification Service.
  3. Follow the steps detailed in the iOS APNS Certificate Generator dialog box.
    You only need to provide a password if you are using a .pfx certificate. .pem certificates do not require one.
  4. Download the Certificate Signing Request (CSR) file to your computer. You'll use this to request the certificate from Apple.
  5. Open a new browser window and log in to the Apple Push Certificate Portal using your Apple ID. and upload the CSR file you just got from MobiControl.
    You'll receive a certificate file .pem in return.
  6. Upload the .pem file into the MobiControl iOS APNS Certificate Generator dialog.
    You only need to provide a password if you are using a .pfx certificate. .pem certificates do not require one.
  7. Click OK to save the APNS certificate and close the dialog box.

Results

You can now enroll your Apple devices.

APNS certificates are valid for one year. Always ensure you renew the certificate before the expiration date. If the certificate expires, all devices must be re-enrolled.

Important: To renew an APNS certificate, follow the same steps as installing, however, select Renew in the Apple Push Certificates Portal. Always ensure that you are renewing the certificate and not generating a new one. Generating a new certificate forces all Apple devices to re-enroll.