Adding Apple Devices

Use the Apple platform to enroll and manage your Apple devices running either iOS (7.0 or later) or macOS (10.12 or later).

When managing Apple devices, you must install the Apple Push Notification Service (APNS) certificate on SOTI MobiControl before you can create an add devices rule. The APNS certificate facilitates communication between SOTI MobiControl and Apple servers.

Apple devices do not require a device agent for enrollment, however you can choose to install an agent on iOS devices after enrollment. Simply create an application catalog rule that contains the device agent and targets the enrolled device.

You can use LDAP or IdP (backed by LDAP) to enroll your devices. After you have configured your LDAP connection or your IdP connection, enroll devices in specific device groups based on their LDAP or IdP groups. You can also use the LDAP or IdP groups for device authentication.

Apple Device Enrollment Program

The Apple Device Enrollment Program (DEP) is a program built by Apple that allows you to easily and securely enroll Apple devices to SOTI MobiControl with minimal device user interaction. See Apple's support documentation for more information about the Apple DEP.

Refer to Apple DEP for instructions on how to set up the DEP in SOTI MobiControl. You can combine the DEP seamlessly with other SOTI MobiControl features for iOS and macOS, with the exception of IdP as the DEP does not support SAML.

Note: The DEP is part of the Apple Deployment Programs which also includes the Apple Volume Purchase Program.