Saving Device Information Snapshots
About this task
You can save a device’s information snapshot for future use (for example, to compare with a more recent snapshot).
Procedure
To save a device snapshot:
- Display a device’s information in the About the Device snapshot page.
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On the snapshot toolbar, click the Save icon.
The saved snapshot appears in a new card appended to the bottom of the incident pane (on the left of the screen). The snapshot is titled "Saved by user name | time counter ago".
- Optional: In the field across the bottom of the saved snapshot card, enter a brief description of the saved snapshot instance.
- Click the Update button at the bottom of the saved snapshot card.