Columns View

Select which device property columns you want to appear in the Devices view or the Reports view.

By default, the Devices view shows the following columns:

Device Name
Device Type
Device State
Device Connection Status
Groups
Protocol Name
Protocol Adapter
Protocol Instance
Active IP Address

Select and drag columns to reorder them. The ordering of columns persists between logins. See Creating a New Column View for information about creating column views.

The following diagram displays the Device Connection Status column in the Devices default columns view.

Device connection status

The following table lists the device connection states that may appear in the Device Connection Status column.

Table 1. Device Connection States
Device Connection State	Notes
Device Online
Connection Status Unknown	Printer will remain in this state until status is determined between SOTI Protocol Adapter and MQTT Server. May occur when starting SOTI Connect.
Device Not Reachable	Printer is ‘disconnected’ from MQTT Server/REST Gateway. Example: If Printer is off (including removal of battery) or printer loses its connection on the network.
Gateway Not Available	No communication Between MQTT PA/REST PA and MQTT Server/REST Gateway.
PA Removed	The SOTI Connect Protocol Adapter has been deleted.
PA Not Connected	The SOTI Connect Protocol Adapter is unreachable. Example: The Windows Service for the PA has stopped