Logs

The Logs panel enables you to set the logging level for SOTI Assist and remote control logs, and enable or disable logging of requests.

Click the View button under each log type to open the log in a text editor.

Note: By default, SOTI Assist services only write info messages to their log files.
Off No logs are recorded
Error Only records Error items in the log file.
Warning Only records Warning items in the log file.
Info Only records Information items in the log file.
Verbose Records everything in the log file. This is also known as Debug Logging.