Upgrading a Trial License

To upgrade your trial license to a full license:

  1. Purchase a license from your SOTI account representative.
  2. Update the license key on your SOTI MobiControl instance. If you have multiple SOTI MobiControl instances, choose one to be the default instance associated with SOTI Assist.
  3. Log into SOTI Assist.
  4. Open the hamburger menu in the top left and open About.
  5. Click Update License.
    SOTI Assist should pull in the license information from the associated SOTI MobiControl instance to activate the full license. The License Period will update to reflect the new details of your license.
    Note: If the license activation fails, try restarting all SOTI MobiControl and SOTI Assist services.
  6. Click Close.