Remotely Controlling Devices
About this task
You can start a remote control session from within either SOTI Assist or SOTI MobiControl.
Procedure
To start a remote control session from within SOTI Assist:
-
On the incident details page, in the Devices section on the left, click on Remote Control under the device you want to remotely control.
The device appears in the remote control page.
To end the remote control session:
- At the upper right of the remote control page, click the close button.