What Is SOTI Assist?

SOTI Assist is an incident management system that is closely integrated with SOTI MobiControl. Using SOTI Assist you can:

• Manage and prioritize incidents: View, create, and update incidents. Set incident priority and the resolution timeline for each priority level.
• Track incident information: Filter and search for incidents. View a log for each incident.
• Remotely control devices: Get hardware and software information for devices. Remotely control devices to help resolve incidents.