Uninstalling SOTI MobiControl
Uninstalling SOTI MobiControl
Before you begin
select * from dbo.ServerInfo
select * from dbo.MsInfo
select * from dbo.SearchServer
select * from dbo.Settings where Name = 'Signal.Configuration'
select * from Settings where Name = 'PackageManagementFolder'
About this task
Follow the standard un-installation process for applications for your operating system to uninstall each of the SOTI MobiControl services. The steps outlined below are general guidelines and may vary based on your environment.
To remove each SOTI MobiControl service from your computers:
Procedure
-
Open the SOTI MobiControl
Administration Utility and navigate to the
Database tab. Save the name and location of your
database.
Important: You need this information to uninstall the Microsoft SQL Server service later. When you uninstall SOTI MobiControl components, the SQL server is not part of the un-installation process.
- On each computer where you installed any SOTI MobiControl service, open the Control Panel.
- Select SOTI MobiControl in the list of programs. and find
-
Select Uninstall
Note: When uninstalling the SOTI MobiControl Deployment Server, SOTI MobiControl Management Service (web console) and or SOTI Search, the SOTI uninstaller opens. Uninstalling the SOTI Signal service does not open up the SOTI uninstaller and proceeds with uninstalling automatically.
- Select the components that are available on the computer you wish to
uninstall, then select Uninstall.Note: To clean up certificates, SOTI MobiControl logs and the database, you must select all components for un-installation. Cleaning up the database is only supported for stand-alone installations.
- Select the components that are available on the computer you wish to
uninstall, then select Uninstall.
- Repeat Steps 2—5 for all your computers that have installed any SOTI MobiControl service(s).
Results
SOTI MobiControl services are no longer installed on your
computer(s). However, the database is still installed.
Note: Package management files located in the result of this query
Select *
from Settings where Name = 'PackageManagementFolder'
are not
cleaned up during un-installation. To clean this up, navigate to the file path
and manually delete the files.What to do next
Removing the SOTI MobiControl Database and its Files
Before you begin
Warning: Make sure you uninstall SOTI MobiControl and its
components before you remove the database and its files. See Uninstalling SOTI MobiControl for instructions.
About this task
Note: Follow the standard uninstallation process for your operating system. The process
described below are generic steps for a Microsoft SQL Server instance, and may
differ depending on your environment.
To remove the SOTI MobiControl database and its files:
Procedure
- Open the Microsoft SQL Server Management Studio and connect to the SOTI MobiControl database.
- Select the database used for SOTI MobiControl and right-click on the Microsoft SQL instance. Select Delete.
-
Make sure that you select the correct object,
yourDatabaseName
. Then select Delete backup and restore history information for databases and Close existing connections. Select OK. -
Repeat for
yourDatabaseName_Archive
,yourDatabaseName_Signal
.
Results
You have removed the SOTI MobiControl database and its files.