System Requirements

Your environment must meet the following requirements to successfully install and deploy SOTI MobiControl. Unless noted, these are the minimum requirements for a deployment of less than 1000 devices. Above 1000 devices, it is highly recommended that you consider upgrading the components for better performance.

For SOTI products that are past their End of Life (EOL), SOTI does not market, sell, deploy, or provide updates to those versions. See End of Life (EOL) to understand product upgrade needs.

Note: The deployment server and the management server support load balancing. However, the SOTI MobiControl console is not kept in global cache, therefore it is important to use sticky sessions.

Tip: If you do not want to run SOTI MobiControl server components using a Local System account, you can create a Service Account with the appropriate permissions.

General Requirements


Component	Recommended Level
Operating System	Note: Updated for SOTI MobiControl 15.1.1. Windows Server 2016
Memory (RAM)	10 to 500 devices: 4 GB+ 500 to 1000 devices: 6 GB+ 1000+ devices: 8 GB+
Processor Speed	10 to 1000 devices: 2 GHz dual core or faster 1000+ devices: 3 GHz quad core or faster These are the minimum requirements. If there is constant data collection and configurations, SOTI recommends upgrading to higher clock speeds.
Storage	The application uses approximately 300 MB of storage space
Browsers	Google Chrome Mozilla Firefox
Other	Note: Updated for SOTI MobiControl 15.1.1. .NET Framework 4.8 and .NET Core 3.1 runtime libraries installed with all critical updates MSXML 6.0 - Required on the deployment server to activate SOTI MobiControl Java SE 8 (64 bit) You can use OpenJDK 11.0.2 as an alternative. Follow the instructions at Using SOTI MobiControl With OpenJDK Instead of Java on SOTI Pulse. Optional, depending on your requirements: If managing Android or Apple devices: DNS (accessible externally) If managing Apple devices: APNS certificate (with password and APNS topic string) Note: APNS requires one of the following TLS cipher suites to be enabled on the deployment server: TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 If the SOTI MobiControl console is configured to use directory service integrated security: LDAPS DNS name
Ports and IP Addresses	See the default Network Ports and IP addresses that SOTI MobiControl uses to communicate.

Database Requirements

The SOTI MobiControl installer comes bundled with Microsoft SQL Server 2014 R2 Express Edition, a lightweight version of SQL Server 2014. It is typically adequate for deployments of 10-1000 devices. For deployments of more than 1000 devices, consider using Microsoft SQL Server 2014 or later as more robust versions have numerous scalability and performance improvements.

You can install the database and deployment server on the same host server. However, for deployments of more than 500 devices, it is recommended to use a standalone database.

Note: Ensure the TCP/IP network protocol is enabled in your SQL Server network configuration.

Database Permissions

When installing SOTI MobiControl, you must be either a SysAdmin or a DbCreator with additional ALTER ANY LOGIN permissions. When upgrading SOTI MobiControl, you must also have ALTER DATABASE permissions.

When performing regular operations for SOTI MobiControl Main and Archive databases, the user must have the following permissions:

Db_datareader
Db_datawriter
Permission for execution of all procedures


Component	Recommended Level
Software	Microsoft SQL Server 2014 Microsoft SQL Server 2016 (Service Pack 2 Cumulative Update 1) Microsoft SQL Server 2017
Operating System	Windows Server 2012 R2 Windows Server 2016
Memory (RAM)	4 GB or more
Processor Speed	2 GHz Dual Core or faster
Storage	Approximately 350 MB for installation 10 to 500 devices: 2 GB for database growth 500 to 1000 devices: 4 GB for database growth 1000+ devices: at least 5 GB for database growth Note: The database size is dependent on the amount of historical log information that you set SOTI MobiControl to retain, as well as the frequency with which package deployment is used.