Device Events

Select the device events you want to trigger alerts, and any optional parameters for each event.

You can specify a customized message and severity level for each device event.

[Custom alert] Create custom alerts that can be sent from other applications. For example, an in-house application that should alert you if a user opens the app or any other action from within the app. To do this, your application should call %MCAPP% -mm alert "User opened app". When this command fires, it notifies SOTI MobiControl of a custom alert. If an alert rule has been created with a custom alert, it will trigger.
Action sent Triggers an alert when an action is sent to device.
Add new device Triggers an alert when a new device is added.
Advanced settings configured Triggers an alert when advanced settings are configured.
Agent upgrade attempt failed Triggers an alert based on when an agent upgrade attempt failed.
Begin processing scheduled jobs Triggers an alert when processing scheduled jobs begins.
Blocked incoming phone call Triggers an alert when an incoming phone call is blocked.
Blocked outgoing phone call Triggers an alert when an outgoing phone call has been blocked.
Change password success Triggers an alert when a password change was successful.
Content File(s) synchronized Triggers an alert when content files have successfully synchronized.
Custom Attributes(s) applied to device Triggers an alert when custom attributes were applied to devices
Custom Data configured Triggers an alert when custom data is configured.
Custom log Triggers an alert when custom logs are created.
Data Collected Triggers an alert when data is collected.
Data Collection configured Triggers an alert when data collection is configured.
Dependent packages not installed Triggers an alert when dependent packages are not installed.
Device Certificate renew requested Triggers an alert when a device certificate requests renewal.
Device Certificate renewal failed Triggers an alert when the device certificate fails to renew.
Device Certificate revocation failed Triggers an alert when a device fails to revoke a device certificate.
Device Certificate revoked Triggers an alert when a device certificate is revoked from a device.
Device Located Triggers an alert when SOTI MobiControl locates a device.
Device Located Failure Triggers an alert when SOTI MobiControl fails to locate a device.
Device Status and Custom Data alert configured Triggers an alert when device status and custom data alerts have been configured.
Device Certificate renewed Triggers an alert when a device certificate is renewed.
Device checked-in Triggers an alert when a device has checked in with SOTI MobiControl.
Device configuration pending Triggers an alert when there is a device configuration pending installation on a device.
Device connected Triggers an alert when a device is currently connected to SOTI MobiControl.
Device disabled Triggers an alert when a device is disabled.
Device disconnected Triggers an alert when a device disconnects from SOTI MobiControl.
Device Enabled Triggers an alert when a device is enabled.
Device has blacklisted application Triggers an alert when a device has a blacklisted application installed.
Device has not been connected for N (minutes/hours/days) Triggers an alert when a device has not connected to SOTI MobiControl for the specified amount of time. If desired, you can change the default alert message text (which uses %HOURS%). Click the Customized Alert Message field and change the default text to use %MINUTES% for minutes or %DAYS% for days. Enter an integer value in the Value field for the duration (in minutes) desired.
Note: The value must be a multiple of 60, and the minimum allowed value is 60.
Device is in roaming Triggers an alert when a device is in a roaming state (that is, the device is away from its home zone).
Device manually relocated Triggers an alert when a device is manually relocated.
Device relocated Triggers an alert when a device is automatically relocated.
Device security configured Triggers an alert when device security is configured.
Device unenrolled Triggers an alert when a device is unenrolled from SOTI MobiControl.
Device user changed by administrative action Triggers an alert when the LDAP user associated with a device is changed by the SOTI MobiControl administrator.
Device user requested profile installation Triggers an alert when a device user requests the installation of a profile.
Device user requested profile removal Triggers an alert when a device user requests the removal of a profile.
Device wallpaper set on %s Triggers an alert when a device's wallpaper is changed.
Error creating file on device Triggers an alert when there was an error creating a file on a device.
Error message received from device Triggers an alert when an error message was received from a device.
Error writing to file on device Triggers an alert when there was an error writing to a file on a device.
Feature is not supported Triggers an alert when a feature is not supported.
File synchronization failed Triggers an alert when a file synchronization fails.
File synchronization was aborted by pre-sync script Triggers an alert when file synchronization was aborted by pre-sync script.
File(s) synchronized Triggers an alert when file(s) are synchronized.
Geofencing Configured Triggers an alert when Geofencing is configured.
Inaccurate device date-time detected Triggers an alert when there is inaccurate date-time detected on a device.
Incompatible platform, processor or operating system version Triggers an alert when there is incompatible platform, processor or operating system version.
Installation aborted by user Triggers an alert when installation is aborted by user.
Installation was aborted by install script Triggers an alert when installation was aborted by install script.
Insufficient free storage on device Triggers an alert when there is insufficient free space on device.
Invalid device software version Triggers an alert when invalid device software version is detected.
Invalid message received from device Triggers an alert when an invalid message is received from device.
Logon failure Triggers an alert when logging onto a device fails.
Note: This is available only when AD authentication is active.
Logon success Triggers an alert when logging onto a device is successful.
Note: This is available only when AD authentication is active.
Multiple packages with the same name in job list Triggers an alert when there are multiple packages with the same name in job list.
No Package ID in installation report Triggers an alert when there is no Package ID in installation report.
Package package_name version version_number has been uninstalled Triggers an alert when a specified package is removed from the device.
Package file is corrupted Triggers an alert when a package file is corrupted.
Package file not found Triggers an alert when a package file not found.
Pending jobs cannot be processed until device user is authenticated Triggers an alert when pending jobs cannot be processed until device user is authenticated.
Process Learned Triggers an alert when processes are learned.
Processed successfully Triggers an alert when processed successfully.
Processing failed Triggers an alert when processing fails.
Profile failed to install, because all of its payloads cannot be installed Triggers an alert when a profile fails to install on a device because its payloads cannot all be installed.
Profile failed to remove Triggers an alert when a profile fails to be removed from devices.
Profile installed Triggers an alert when a profile is installed on devices.
Profile installed by administrative action Triggers an alert when a profile is installed on devices due to administrative action.
Profile Removed Triggers an alert when a profile is removed from devices.
Profile revoked from device by administrative action Triggers an alert when a profile is removed from devices by the SOTI MobiControl administrator.
Remote Control Triggers an alert when a device is being remote controlled.
Renewed certificate pushed to device Triggers an alert when a renewed certificate is pushed to devices.
Device rename Triggers an alert when a request for a device rename is detected.
SIM Card Changed Triggers an alert when the SIM card in a device changes.
SIM Card Removed Triggers an alert when a SIM card is removed from a device.
Script command is not supported by device Triggers an alert when a script command is not supported by a device it was pushed to.
Set Device name requested Triggers an alert when the Set Device Name action is sent to devices.
Stopped illegal process Triggers an alert when an illegal process is stopped.
Terms and Conditions pushed to device Triggers an alert when a new terms and conditions successfully pushed to the device.
Time Sync Configured Triggers an alert when time sync is configured.
User accepted Terms and Conditions Triggers an alert when a device user accepts terms and conditions.
User rejected Terms and Conditions Triggers an alert when a device user rejects terms and conditions.