Upgrade Path

Depending on the version of SOTI MobiControl that you currently have installed, you may need to break the upgrade into several jumps to reach the latest version. Review the upgrade paths below to find your current version and its upgrade path.

See the release notes for important information regarding the changes in each version of SOTI MobiControl.

Note: As with any IT change, SOTI strongly recommends that you test all product upgrades in a pre-production environment. If you do not already have such practices in place, you can contact SOTI's Professional Services and Support teams for consultation before proceeding with your upgrade.

Upgrade Paths

Use the following path if you are upgrading from SOTI MobiControl version 11.0.3 or older.

Note: When upgrading from SOTI MobiControl v11 or earlier, you must ensure that any Windows Mobile device configurations have SSL security turned on before you upgrade to SOTI MobiControl v13.

5.02.2573
        ↘
    7.01.3947
            ↘
        9.03.7800
                ↘
            10.R5.9912
                    ↘
                11.0.3.15329 (GA)
                        ↘
                    11.0.3 (latest MR)
                            ↘
                        13.4 (latest MR)
                                ↘
                                14.4

Use the following path if you are upgrading from SOTI MobiControl version 12.0, 12.1, 12.2, 12.3, or 12.4 (GA or MR).


12.0, 12.1, 12.2, 12.3, or 12.4 (GA or MR)
        ↘
    12.4 (latest MR)
            ↘
            14.4

Use the following path if you are upgrading from SOTI MobiControl version 13.0, 13.1, 13.2, 13.3, or 13.4 (GA or MR).


13.0, 13.1, 13.2, 13.3, or 13.4 (GA or MR)
        ↘
    13.4 (latest MR)
            ↘
            14.4

Use the following path if you are upgrading from SOTI MobiControl 14.0, 14.1, 14.2 or 14.3 (GA or MR).


14.0, 14.1, 14.2 or 14.3 (GA or MR)
        ↘
        14.4

If you plan to upgrade from a version that is not specified above, please contact SOTI Support by phone at 1-888-624-9828 (toll free in North America) or +1-905-624-9828 (International) or by email at support@soti.net.

For information about how SOTI Professional Services can help you upgrade your current SOTI MobiControl installation, refer to the SOTI MigrationAssist page or email the team at professionalservices@soti.net.