Meeting customer needs and keeping data safe in 2021: SOTI

While the last year has been one of the most tumultuous in recent history, with big-name high street retailers like Debenhams and Topshop collapsing, it has also unleashed the pent-up energy and spirit of innovation for which the retail sector is renowned.

Canada-headquartered IoT and business mobility expert SOTI director of sales UK and Ireland, Sarah Edge, tells Retail Insight Network how retailers can connect with the modern consumer and the role that trust plays in a changing retail landscape.