How Pickers, Packers, and Drivers Are More Important to the Brand Experience Than Ever in Canada

Despite the retail industry experiencing a drop in overall sales during the pandemic, online shopping continues to boom globally. This surge has created an entirely new landscape in the retail and transportation and logistics (T&L) sectors and will likely influence new trends far into the future for both.

One trend, however, is already here. As online sales surge, efficiency in the supply chain and reliable last-mile delivery are becoming even more critical to creating a positive shopping experience that consumers expect and now demand.