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Survey reveals how to keep shoppers returning

Several specific technologies can help keep customers coming back to your stores.

According to results of the 2020 State of Mobility in Retail Report from mobile/IoT management solutions provider SOTI, 31% of U.S. respondents are more likely to shop again in a store that offers a better technology experience. Twenty-two percent are likely to stay in the store longer, while 19% are likely to spend more money and 10% will trust the brand more.