Generally, when dealing with change, there is safety in numbers. But sometimes it is better to choose your own path. When it comes to business mobility, not every company has the same needs. Just as different organizations have a different level of dependence on power or telecom; not all companies depend on mobile technology to the same degree. Think about how difficult it is for a hospital without electricity to treat patients. It is just as difficult for a company like Uber to operate without a working mobile app. This is the core concept of business critical mobility — when companies are absolutely dependant on mobile technology to execute their core business.
So, who needs business critical mobility? SOTI has observed a strong correlation between the nature of a company’s core business and its need for business critical mobility. Many of these businesses were early adopters of mobile technology, and now are in their third or fourth generation of deployment. They have a broader and deeper dependence on mobile devices and applications to deliver packages, treat patients, or service elevators. No mobile technology means no task completion – no task completion means upset customers, reduced revenue and/or wasted money.
A company’s core business also affects how and why they adopt a mobility management solution. On one hand, a company may deploy a traditional enterprise mobility management (EMM) solution to configure email or manage app licenses, whereas SOTI’s business critical mobility management solution delivers remote support to eliminate worker downtime, or uses location services to track their mobile workforce. Many industry analysts, such as Frost and Sullivan and Radicati, are praising SOTI’s unique focus on managing business critical mobility.
This separation, between EMM and business critical mobility management is widening in the next generation of mobility management solutions. Most EMM vendors have focused on one direction, dubbed unified endpoint management (UEM). They are extending the security and management of smartphones and tablets to new types of devices such as PC’s and laptops. UEM is a perfect fit for companies deploying endpoints to their knowledge workers, but it is not robust enough to accommodate the evolution of business critical mobility. In addition to PC’s and laptops, SOTI is extending security and management to the Internet of Things (IoT). SOTI is breaking from the herd of EMM solution providers.
Our reason is simple. In our experience, the companies that currently depend on business critical mobility are also early adopters of the IoT. Already, SOTI is seeing:
- Supply chain companies deploying Augmented Reality and other wearables into the warehouse.
- Healthcare providers equipping patients suffering from various cardiac conditions with remote cardiac telemetry units for real-time remote monitoring.
- Transport and Logistics companies using drones (UAVs) and robots (UGVs) for last-mile delivery.
The IoT presents businesses with some amazing potential benefits, but also creates many implementation and management challenges. Companies need to deal with the huge number and diversity of endpoints as they figure out how they will connect, communicate and collaborate to create complex systems. And of course, all of the new sensors, printers, kiosks, robots and wearables are computing platforms that need security and management. This is SOTI’s vision of the future — business critical mobility growing to include billions of diverse endpoints, sensors and systems managed from a single, integrated solution. This vision is the genesis behind SOTI ONE – the industry’s first integrated suite of mobility solutions that simplifies business mobility and makes it smarter, faster, and more reliable.
If your business mobility is critical to the success of your organization, or you have your eye on the IoT, then you need to look beyond UEM. Don’t follow the herd, choose your own path.
White Paper: Don’t Come Last in a Mobile-First Future
The era of desktop computing has ended. Smart companies know that business mobility is critical to their long-term success. They are accelerating their investment in mobile technology — more devices, apps, content and back-end systems. They are turning into ‘Mobile-first’ companies. However, this new philosophy does not come without challenges. Dealing with scale, diversity, interoperability and remote support for all the new devices and endpoints are just a few of them. Mobile-first companies are looking for mobile-first solutions to help them address these new challenges.