Device Event

A Device Event is an alert triggered based on an assortment of device specific conditions. See below for a full list.

 

Windows Devices

The Device Events listed below are specific to Windows Devices.


Device Event Notification Selection Window


Severity is set to Minor by default and can be altered.

The below table shows all available default Device events:

Log Event Alert Message (Customisable)
<Custom Alert> <Custom Alert>
Add new device Add new device
Advanced settings configured Advanced settings configured
Agent upgrade Attempt failed Agent upgrade attempt failed
Alert Configured Alert Configured
Begin processing scheduled jobs Begin processing scheduled jobs
Blocked incoming phone call Blocked outgoing phone call
Change password failure Change password failure
Change password success Change password success
Custom Data configured Custom Data configured
Custom log Custom log
Data Collected Data Collected
Data Collection configured Data Collection configured
Dependent packages not installed Dependent packages not installed
Device connected Device connected
Device disabled Device disabled
Device disconnected Device disconnected
Device Enabled Device Enabled
Device has not been connected for %VALUE% minutes Device has not been connected for %VALUE% minutes
Device Manually relocated Device Manually relocated
Device relocated Device relocated
Device security configured Device security configured
Error creating file on device Error creating file on device
Error message received from device Error message received from device
Error receiving file Error receiving file
Error sending file Error sending file
Error sending message Error sending message
Error writing to file on device Error writing to file on device
Exchange ActiveSync configured Exchange ActiveSync configured
File synchronization failed File synchronization failed
File synchronization was aborted by pre-sync script File synchronization was aborted by pre-sync script
File(s) synchronized File(s) synchronized
File synchronization was aborted by pre-sync script File synchronization was aborted by pre-sync script
File synchronization failed File synchronization failed
Geofencing Configured Geofencing Configured
Inaccurate device date-time detected Inaccurate device date-time detected
Incompatible platform, processor or os version Incompatible platform, processor or os version
Installation aborted by user Installation aborted by user
Installation was aborted by install script Installation was aborted by install script
Insufficient free space on device Insufficient free space on device
Invalid device software version Invalid device software version
Invalid message received from device Invalid message received from device
Lockdown removed Lockdown removed
Logon failure Logon failure
Logon success Logon success
Multiple packages with the same name in job list Multiple packages with the same name in job list
No Package ID in installation report No Package ID in installation report
Package file is corrupted Package file is corrupted
Package file not found Package file not found
Package uninstalled Package uninstalled
Package with higher version number already installed on the device Package with higher version number already installed on the device
Pending jobs cannot be processed until device user is authenticated Pending jobs cannot be processed until device user is authenticated
Process Learned Process Learned
Processed successfully Processed successfully
Remote Control Remote Control
Stopped illegal process Stopped illegal process
Time Sync Configured Time Sync Configured


The following list of variables are only available within the Customized Alert Message field:

Type Description
%RULENAME% The name of the rule
%PACKAGENAME% The name of the package

 

Select devices.

Select the devices to which the rule will be applied. Apply the rule to all devices in your device tree or simply individual group(s) and/or device(s). Once you have completed this section, click the Next button.

Select Actions.

Select an existing notification profile, or click Profile to create a new Notification Profile. For assistance with notification profiles Click Here. Once you have selected your Notification Profile you can select a Device Side Action. This action is a script that will be launched on the device when certain criteria is met. For assistance with the Script Manager Click Here.



After selecting your Profile and Actions, click Next and continue the Alert Rule Wizard here.

 

  

iOS Devices

The Device Events listed below are specific to iOS Devices.



Device Event Notification Selection Window



Severity is set to Minor by default and can be altered.



The below table shows all available default Device events:

Log Event Alert Message (Customisable)
Add new device A new devicehas been added.
Device Checked-in A device has checked-in with the Deployment Server
Device Configuration Failed Device Configuration Failed
Device Configuration Removal Failed Device Configuration Removal Failed
Device Configuration Removed Device Configuration Removed
Device Configured Device Configured
Device has blacklisted application Device has blacklisted application
Device has not been connected for N (minutes/hours/days) Device has not connected to the Deployment Server for N (minutes/hours/days).
Device is Roaming Device is roaming away from it's home zone.
Device is missing mandatory application Device is missing mandatory application
Device security violated Device has been jailbroken.
iOS management profile removed by user A user has removed the iOS management profile from the device.


Select devices.

Select the devices to which the rule will be applied. Apply the rule to all devices in your device tree or simply individual group(s) and/or device(s). Once you have completed this section, click the Next button.

Select Actions.

Select an existing notification profile, or click Profile to create a new Notification Profile. For assistance with notification profiles Click Here. Once you have selected your Notification Profile you can select a Device Side Action. This action is a script that will be launched on the device when certain criteria is met. For assistance with the Script Manager Click Here.



After selecting your Profile and Actions, click Next and continue the Alert Rule Wizard here.

 

  

Android Devices

The Device Events listed below are specific to Android Devices.



Device Event Notification Selection Window


Severity is set to Minor by default and can be altered.

The below table shows all available default Device events:

Log Event Alert Message (Customisable)
Add new device A new device has been added.
Device Cconnected Device has connected to the Deployment Server.
Device Disconnected Device has disconnected from the Deployment Server.
Device has not been connected for N (minutes/hours/days) Device has not connected to the Deployment Server for N (minutes/hours/days).
Device is Roaming Device is roaming away from it's home zone.
Device is missing mandatory application Device is missing mandatory application
Device security violated Device has been rooted.
Device's administrative access is disabled The device agent's administrative access has been disabled.

 

Select devices.

Select the devices to which the rule will be applied. Apply the rule to all devices in your device tree or simply individual group(s) and/or device(s). Once you have completed this section, click the Next button.

Select Actions.

Select an existing notification profile, or click Profile to create a new Notification Profile. For assistance with notification profiles Click Here. Once you have selected your Notification Profile you can select a Device Side Action. This action is a script that will be launched on the device when certain criteria is met. For assistance with the Script Manager Click Here.



After selecting your Profile and Actions, click Next and continue the Alert Rule Wizard here.

  

Samsung Android Devices

The Device Events listed below are specific to Samsung Android Devices.



Device Event Notification Selection Window


Severity is set to Minor by default and can be altered.

The below table shows all available default Device events:

Log Event Alert Message (Customisable)
Add new device A new device has been added.
Device Cconnected Device has connected to the Deployment Server.
Device Disconnected Device has disconnected from the Deployment Server.
Device has not been connected for N (minutes/hours/days) Device has not connected to the Deployment Server for N (minutes/hours/days).
Device is Roaming Device is roaming away from it's home zone.
Device is missing mandatory application Device is missing mandatory application
Device security violated Device has been rooted.
Device's administrative access is disabled The device agent's administrative access has been disabled.

 

Select devices.

Select the devices to which the rule will be applied. Apply the rule to all devices in your device tree or simply individual group(s) and/or device(s). Once you have completed this section, click the Next button.

Select Actions.

Select an existing notification profile, or click Profile to create a new Notification Profile. For assistance with notification profiles Click Here. Once you have selected your Notification Profile you can select a Device Side Action. This action is a script that will be launched on the device when certain criteria is met. For assistance with the Script Manager Click Here.



After selecting your Profile and Actions, click Next and continue the Alert Rule Wizard here.