Android+ Actions

MobiControl allows you to perform a number of actions quickly and easily, directly from the Devices tab view. Actions can be accomplished at the device group level or directly to a single device depending on the granularity of your changes.

Using an Action Menu Item on a Device or Device Group

Available actions differ depending on your platform. Always ensure that you are on the Android+ platform when using device actions.

On the Android+ platform tab, go to the Devices tab.
Right-click the device or device group that you want to change.
Select Actions from the dropdown list.
Select one of the options from the cascaded dropdown list.
See Android+ Action Menu Options below for information on each option.

Android+ Actions Menu Options

General

Action Item	Description
Reset Passcode	Resets the passcode of the device. Note: Passcodes must be at least four characters in length.
Disable (Enable) Passcode Lock	Switches the pin code on the lock screen of Android devices to off or on depending on the previous state.
Lock Device	Activates the lock screen lock on the device
Soft Reset	Executes a soft reset of the device, closing open applications and clearing any data in RAM. Note: This option is not applicable to Android for Work devices with Managed Profiles.
Turn Off/Suspend	Turns off the device. Warning: The device will remain disconnected from the MobiControl Deployment Server while it is turned off.
Wipe	Wipes the device of its data. You also have the ability to wipe external storage (i.e. SD cards) and to revoke any certificates provisioned to the device by MobiControl. Android for Work Managed Devices only: You can also bypass factory reset protection. When selected, devices that are wiped will not prompt a new user for the previous user's Google account.
Disable Android for Work Profile	Available only on Android for Work devices with Managed Profiles. Disables the Android for Work Profile on a device. All components of the Work profile are hidden from the device user, including the MobiControl agent and other Work apps. You can expose the Work profile again by selecting the Enable Android for Work Profile option (it replaces the Disable Android for Work Profile action menu option on any AfW devices with profiles disabled through MobiControl).
View Log File	Presents administrator with a log file of the device's agent activity. You can also download a `*.log` file from this action.

Exchange Access

Action Item	Description
Block Exchange Access	Blocks access to the Exchange Email access filter. The Secure Email Access must be installed for this action to be applicable.
Unblock Exchange Access	Unblocks access to the Exchange Email access filter. The Secure Email Access must be installed for this action to be applicable.

Virus Scan

Action Item	Description
Scan for Viruses Now	Scans the device for any virus rather than waiting for the scheduled scan.
Update Virus Definitions Now	Updates the virus definitions on devices.

KNOX Integrity Service

Action Item	Description
Scan for Integrity Server Baseline	Scans the selected device(s) to establish an integrity service baseline
Scan for Integrity Service	Scans the device(s) and any installed third-party software packages for integrity service violations.

SOTI apps

Action Item	Description
Block access to SOTI Hub	Blocks access to content from the SOTI Hub app.
Allow access to SOTI Hub	Removes blocks to SOTI Hub that were created when Block Access to SOTI Hub was activated.
Clear Cached SOTI Hub Content	Removes any data cached by the SOTI Hub app and logs the device user out of the app.
Block Access to SOTI Surf	Blocks device user access to the SOTI Surf app.
Allow Access to SOTI Surf	Removes blocks to SOTI Surf that were created when Block Access to SOTI Surf was activated.
Clear Cached SOTI Surf content	Clears any data cached by the SOTI Surf app. Includes browser history, cache, bookmarks and downloads.