URL Source: http://soti.net/resources/blog/2024/single-pane-of-glass-experience-soti-mobicontrol-and-samsung-knox-e-fota/

Last Updated At: 2025-09-06 02:12:20 UTC

Description: Simplify the management of your Samsung Knox devices, including complete control of OS upgrades, without ever leaving the SOTI MobiControl console.

Author: Joel Mathew

Keywords: Samsung Knox, SOTI MobiControl, Knox E-FOTA policy, Android OS updates, firmware updates, mobile device management (MDM), manage Samsung Knox devices, enterprise mobility management (EMM), firmware management solutions

---

# Single Pane of Glass Experience: SOTI MobiControl and Samsung Knox E-FOTA 

##### by Joel Mathew Nov 26, 2024

We are excited to announce a new integration between SOTI MobiControl and Samsung Knox E-FOTA. You can now control when firmware and operating system (OS) updates occur on Samsung Galaxy devices *without* leaving the SOTI MobiControl console that you know and trust.

As the first Enterprise Mobility Management (EMM) solution to provide a single pane of glass experience with Knox E-FOTA, you can now get even more out of your SOTI MobiControl console. Track, manage and secure Samsung Galaxy devices from unboxing to retirement seamlessly.

### **The Value of Knox E-FOTA**

To properly manage your Samsung Galaxy devices, it is imperative that they run the most up-to-date and secure OS versions. But what if a previous OS version is required for your environment? With Knox E-FOTA, you have complete control over the Android OS versions across your device fleet, ensuring each device is using the right version, at the right time.

This integration offers the following capabilities:

- Prevent devices from unwanted, automatic OS version upgrades for any amount of time

- Freeze devices at specific OS versions to ensure business-critical apps continue to run smoothly

- Beta-test an OS version with a sample group, allowing you to deploy with no surprises

- Choose which OS version you want to apply without end-user interaction

- Schedule when an OS version will be updated to accommodate business operations and minimize disruptions

- Increase confidence in app stability, due to seamless updates, to maximize workflow productivity

- Enhance device security with the latest security updates to protect against emerging threats and comply with industry standards

- Manage device firmware in the context of other policies

*“Dedicated to supporting enterprise needs, Samsung has partnered with SOTI to bring Knox E-FOTA into SOTI MobiControl, enabling seamless firmware management that strengthens device security and elevates the customer experience.”* ~ Samsung Knox Partner Program

### **Why This Integration Matters for All Businesses**

EMM is critical to security and efficiency, regardless of the type of frontline operations it is for. By having one single pane of glass to manage your Samsung Galaxy devices, your business can optimize its time and efforts.

For example, IT Administrators who are responsible for the configuration and maintenance of a business’s device fleet are commonly overburdened and seeking solutions which reduce their workload. With this new integration, there is no need for additional enrollment because once the devices are enrolled in SOTI MobiControl, they are ready to be used with Knox E-FOTA too. This streamlined process allows IT Administrators to dedicate their time elsewhere, which increases productivity and minimizes downtime.

The strong partnership between SOTI and Samsung allows users and businesses to elevate their device management processes - enhancing security and efficiency.

Natalie Tehrani – Manager, Strategic Partnerships said, *“As a Knox Validation Program Partner, SOTI is honored to have taken a step forward with the Samsung Knox E-FOTA integration in SOTI MobiControl. With such a seamless partnership, Samsung Galaxy device users now have complete visibility into OS version updates and control of the impact they have on business operations.”*

### **Unlock the Other Benefits of SOTI MobiControl**

In addition to this exciting integration between SOTI MobiControl and Samsung Knox E-FOTA, customers that upgrade to SOTI MobiControl v2025.0 can take full advantage of the latest features, which include:

- **Optimizing Your Android Devices with SOTI VPN:** This feature allows users to securely access the network services they need, wherever they are. SOTI VPN has been designed to provide a frictionless experience for users, providing them with a secure connection while your business remains protected.

- **Gaining Centralized Access of Your Apps and Certificates:** With the new Apps and Certificates Dashboards, you will have a centralized overview of all managed devices, regardless of their operating system. Visibility into your business apps can prevent failed app installations, enhance employee productivity and avoid negative customer experiences. The Certificates Dashboard helps you stay on top of certificate management, ensuring optimal security and functionality for your device fleet.

- **Simplifying Recreating Managed App Configurations:** Easily and efficiently export Android Managed App Configs as JSON files. Then, import them into another App Policy for streamlined app management. Given manually recreating configurations is tedious, this feature paves the way to efficiency, consistency and scalability.

For more information about the latest features SOTI MobiControl has to offer for Android devices, check out [our latest product update](https://soti.net/resources/blog/2024/fall-2024-soti-mobicontrol-update-simplified-security-meets-app-and-certificate-management-sophistication/).

### **Learn More About SOTI MobiControl and Knox E-FOTA**

With the seamless integration of SOTI MobiControl and [Knox E-FOTA](https://www.samsungknox.com/en/solutions/it-solutions/samsung_e-fota), your organization can be sure its Samsung Galaxy devices are on the right Android OS version and updates are deployed when you want them for maximum productivity and security.

For additional information, check out [Samsung’s announcement](https://www.samsungknox.com/en/blog/soti-mobicontrol-knox-efota-integration) on this integration.

Want to learn more about SOTI MobiControl? Reach out today:

[Free Trial](https://soti.net/products/soti-one-platform/soti-one-platform-free-trial/) [Book a Demo](https://soti.net/products/soti-one-platform/book-a-demo/)

[Send us your questions](https://soti.net/about/contact-us)

##### About Author

Joel Mathew

Manager, Product Management

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